BT Premium Cordless Landline Phone Trio with Nuisance Call Blocker and Answering Machine

I brought these phones more than 3 years ago and they are excellent quality and still going strong - in that time we have had no nuisance calls. The phones are very easy to set up, the most onerous thing you need to do is add all your contact phone numbers into the phones directory. There is a comprehensive instruction booklet provided. When I brought them I thought I would have to set something up in order to block the nuisance calls, but no that is done automatically, if the callers number in not in your contact list your phone does not ring. The unknown caller will be told ‘Callers to this number are being screened by a BT call blocking system’ they are then asked to announce their name and press #, then wait for the phone to be answered. The majority of nuisance calls ring off at this point, if the unknown caller does state their name and press #, the phone will ring and you are told it is an announced call. At this point you hear the persons voice/name, a message then gives you instructions on what number button to press dependant on whether you want to answer the call or not. This service is at no extra cost to you. I use the hands free facility a lot, really good if there are a few of you in the room wanting to listen to and speak to the caller. Also if there are a few of you in different rooms, each of you can lift up a receiver and join in the same conversation. Good volume levels. I believe you can sync your mobile phone somehow, but after 3 years I haven’t managed to get round to it. Excellent phone if you are looking to eliminate nuisance calls, a must for all older people. Highly recommended.
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I’ve only dropped a star because of the cost, and maybe the engagement when you put it on the base could be better ( knock it and it falls over). But this is a well made and well featured phone. The call quality is great, I use it connected to my router. The screen isn’t massive but it’s very clear and readable and you can select your colour scheme. Buttons are responsive- but it’s processor is a bit slow- type in a contact using the keys (abc etc) and it’ll take a couple of seconds to catch up, but it will always get you the result ! I like the remote answerphone, and I’ve set up the call blocking which is a great addition. I set up the contacts by Bluetooth from a mobile then deleted the mobile from the phone so it doesn't divert your mobile calls to the BT handset unless you want that of course. I suppose it would be handy if your mobile had no charge or comfort was an issue- the BT phone is light and comfortable to hold. Overall it gives a landline a new lease of life!
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I was a bit nervous paying this for a phone with such mixed reviews, but having been registered with the Telephone Preference Service for years and getting fed up with all the international nuisance calls that they have no power to deal with. I decided I needed to do something. The phone is nice and solid, feels comfortable to hold and is easy to use. The first job you are going to want to do, is to connect your mobile (can connect more than one) via bluetooth and import your contacts. Also when your mobile is connected via bluetooth, you can use your mobile instead of the handset when making landline calls and your Landline phone can be used when calling on your mobile. Quite useful if your battery is low or you prefer to use the other device. You do need caller ID from your phone service provider for the call blocking to work, so if you don't have that then you should get it. If your provider charges for such an in-expensive feature, maybe it's time to review your service agreement. Call blocking is simple. If an unknown number phones, they get displayed and you can choose to accept or add to the blocked list. If you block them, they get a message telling them they are blocked in future. If they are a friend or family or genuine caller, and they haven't been added to your phone book, they will unfortunately have to pass the call screening. This is down to you to ensure family and friends are in your contacts. If they aren't, why on earth not ? They can pass call screening by announcing who they are. Your phone then rings and announces the caller from the name they left (recorded from what they said) and you can choose to accept or reject and whether to block the caller. It does take time. But the end result of bothering to set it up correctly will benefit you. No product is just going to be able to decide for you, who to accept and who to block. One very useful feature of the call blocking is the ability to block area codes. So you could block calls from a particular country. If you don't have friends or relatives there and a nuisance caller starts to phone you using multiple calling lines ( a common trick ). you can just block calls from an entire region of the world if you wish. You can also block calls beginning with a set of numbers, which should reduce cold callers from solar scams/insurance scams/pension scams etc. No system will ever be perfect, scammers will find ways around many systems, but this one seems to cover most bases and as a result, I haven't received a nuisance call since installing it, although as you can see from the photos, they have tried, those numbers are known scammers, easily googled, and the red symbol shows they are blocked. Phone never rang, and they will move onto softer targets, i.e those without call blocking. Good luck to you if you are reading this review and don't buy :) The only feature I miss is my previous phone announced the caller name if they were in my contacts, saving bothering to go look at the screen. A minor negative. Overall I would score this 9.5/10 with the announce caller name my previous non call blocking phone had being the .5 of a point lost, but I consider this a small loss, compared to never being bothered listening to John with his heavy foreign accent explain to me that he is calling from Windows, or Janet, also with an incredibly heavy foreign accent, who wants to let me know that the tax office are going to send me to jail and Paul the Nigerian Pastor/Prince/Investment banker would like my bank details to send me lots of money to hide for him
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I thought that bluetooth would give me flexibility to talk on either this handset or mobile, but functions are so limited that after only 3 days, I have unpaired them. Despite this disappointment, I am keeping it as the audio quality is so good. During setup, contacts can be copied from the mobile. However, these cannot be edited, and any new contacts go in a separate contacts file. The ‘old’ contacts can be copied to the main contacts file leaving the old copies as history. When making a call Bluetooth can give the choice of number to call from, either landline or a paired mobile. Whether this is any benefit, is a mystery. Unless the mobile has no free contract minutes left, it would be simpler to use the mobile handset in the first place. Great to have a printed manual, but this is weak on options for making and receiving calls, and fails to explain how the various contact lists work. But overall a win for me, as I get the audio quality missing from the old landline phone it replaces.
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